Privacy Policy

Last updated: July 2025

At Wiltshire Office Assistant, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services.

1. Information We Collect

We may collect the following personal data:

• Name and contact details (e.g. email, phone) when you fill out forms
• Business information you share during inquiries or onboarding
• Website usage data (via cookies or analytics)

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide services
• Send relevant updates or communications
• Maintain records in line with our administrative processes

We never sell or share your data for marketing purposes.

3. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on:

• Consent (where given via contact forms or email opt-ins)
• Contractual obligation (to deliver agreed services)
• Legal obligation (for record-keeping and compliance)

4. Data Retention

Your personal data will be retained only as long as necessary:

• Client data is stored securely and reviewed annually
• Enquiry emails may be kept for up to 12 months for reference

5. Your Rights

You have the right to:

• Access or correct your personal data
• Withdraw consent at any time
• Request deletion of your data To exercise these rights, please email: georgina@wiltshireoa.com

6. Security

We follow best practices to keep your data safe, including password protection and secure cloud storage.

7. Cookies

Our website may use cookies to improve user experience. You can disable cookies in your browser settings if preferred.

8. Contact

For any privacy-related queries, contact:   📧 georgina@wiltshireoa.com   📍 Bristol, United Kingdom